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About Epic

Big enough to cope, small enough to care. 

After many years of working in the plumbing and heating industry, we felt there was a gap in the market for a company big enough to provide a comprehensive and reliable service, yet small enough to still oversee and manage the quality and delivery of that service. We set up Epic in 2014, and three years on we have achieved our initial planned target of having an excellent, qualified team of engineers who share our commitment to delivering a top quality service and excellent value for money.

If a job needs doing, it needs doing properly. This sentiment is at the heart of everything that Epic does - whether it be fixing a dripping tap, servicing or replacing a boiler, or installing a brand new bathroom. All work is planned, implemented and completed with the same meticulous care and attention to detail.

Value for money

You get what you pay for. While we are not necessarily the cheapest, we do deliver excellent value. Our qualified, experienced team provides accurate diagnosis, quality, and cost-efficient replacement parts, and they get the job done quickly and efficiently.   

First rate service

All work is carried out by qualified, experienced professionals who really do know their 'ABS' from their 'Elbow'! And whatever the task, we will always go the extra mile. You can expect expert advice, top quality workmanship and the best possible outcome - every time. 

Customer satisfaction

It's often the little things that get remembered. Customers frequently comment on how courteous our staff are, or how well we clean up after a job! We have many satisfied customers - who recommend us to friends and family. Take a look at our case studies to see what people say about our work. 


Our team of experienced plumbing, heating and gas engineers provide a responsive and utterly reliable service. We have the knowledge and expertise to diagnose and fix any plumbing issues to get the job done 'right first time'.  To provide our customers with complete peace of mind, we offer a 90 day, no quibble, labour guarantee on all work that we undertake. 

 The epic team

A brief introduction to the members of our epic team of qualified plumbing, heating and gas engineers 


Jason is one of Epic’s most highly qualified engineers. He carried out his initial training in the Royal Engineers and has full NVQ qualifications for plumbing, gas and unvented hot water, as well as more than 15 years' experience in the trade. Jason is a Director in the business and oversees our boiler and heating division.


Harry is a qualified plumber, with 6 years’ experience in the trade. His skill and careful attention to detail has allowed him to become a master in installations and he plays an important role in most of our bathroom and kitchen projects.


With full NVQ qualifications in plumbing, heating and gas (including LPG) and 17 years’ experience in the trade, Steve is a Director of Epic and one of’ the business’s most highly qualified engineers. He is responsible for overseeing our bathroom and kitchen installation division.


Joe is our trainee apprentice plumber. He has NVQ L2 qualification and is working towards his NVQL3 gas qualification. He is one of only 20 in the UK to have been accepted on the Worcester Bosch Group training scheme.


Mikey (the one with the hair!) is a qualified plumbing and gas engineer with 5 years’ experience in the trade. A very thorough worker, with an eye for detail, Mickey carries out the majority of our Gas Safety checks for landlords.


One of our senior engineers, Lewis heads up our boiler and heating installations. A fully qualified plumbing and gas engineer (NVQ L2 Plumbing and NVQ3 Gas), he has 7 years’ experience he is an expert in the field and provides an utterly reliable service.


Amy is our office manager. She has worked in the property sector for several years and is experienced in project management. Amy is our very own ‘Miss Moneypenny’; organised, calm and efficient, she knows exactly how to keep us all in order and help ensure that nothing gets missed.

What our customers say

They were all such lovely guys, I felt I could just trust them to be in my home and get on with the job. They also delivered great value for money.

Lynn and Kenny Parsons

Read all testimonials


Our experienced and helpful staff are always happy to discuss your needs.
Please call us today on 0117 322 6158 / 01275 750 225

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